Dialing issues on the Panasonic KX-UT670

Posted: January 19, 2012 in IP PBX
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This post is a follow up to my posts on the Panasonic KX-UT670. (Link)

Now that I got Exchange working on the phone I was able to import all my contacts.
The problem now is when trying to call almost any of my contact’s numbers the call fails.

After some research I discovered the following; my contacts have their numbers formatted in the following manner: (888)555-1212.
When the KX-UT670 sends the call to the PBX it includes all the charterers in the phone field.
So instead of 8885551212 it sends (888)555-1212. When the PBX receives the call it can’t find a route and the call fails.

Hopefully Panasonic will release an update that will correct this.

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